Appointment Arrival

An arrival of 5-10 minutes before your booked time is highly recommended.


Consultations

All initial hair and makeup consultations are complimentary.


Hair Color

For lasting results it is important to treat your hair with the correct professional haircare products as recommended by our colorists. However if you are unsatisfied with your hair color, please contact us within the first week after your color service.


Cancellations

Appointments cancelled within 24hrs of booked appointment time will incurr a charge of 50% of the booked service price.


No Shows

No Shows will incurr a charge of 50% of the booked service price. In addition, all future appointments will only be taken with a 50% deposit at the time of booking.


Pets

As a courtesy to all clients and to maintain the highest level of safety and hygiene standards that are required, pets will not be allowed in the salon.